On July 31st, our TV programming buying group came to an impasse in negotiations with ESPN/Disney. ESPN/Disney has temporarily pulled their signal from Cincinnati Bell during the negotiation to get higher rates. Click Here for more information including impacted channels and updates. Learn More
First Time User? Register.
How You May Use Our Materials
You may download, use, and copy the materials found on Cincinnati Bell Web Sites for your personal, noncommercial use only, provided that all copies that you make of the material must bear any copyright, trademark or other proprietary notice located on the site, which pertain to the material being copied. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the material or the products, services, processes or technology described therein. All such rights are retained by Cincinnati Bell, Inc., its subsidiaries, and/or any third party owner of such rights. You may not create framed links to Cincinnati Bell Web Sites without express written permission from Cincinnati Bell Inc.
How You May Use Our Marks
The Cincinnati Bell company names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Cincinnati Bell, Inc., or its subsidiaries or affiliates (collectively "Cincinnati Bell"). You are not authorized to use any Cincinnati Bell name or mark in any advertising, publicity or in any other commercial manner without the prior written consent of Cincinnati Bell, Inc. Requests for authorization should be made to Cincinnati Bell's Trademark Manager.
How We May Use Information You Provide to Us
Do not send us any confidential or proprietary information. Any feedback, data, answers, questions, comments, suggestions, ideas, or the like which you send to us will be treated as being non-confidential and non-proprietary and you agree that any such information you choose to provide may be reproduced, used, and distributed by us for any purpose without restriction.
Do not send us any confidential or proprietary information. Any feedback, data, answers, questions, comments, suggestions, ideas, or the like which you send to us will be treated as being non-confidential and non-proprietary and you agree that any such information you choose to provide may be reproduced, used, and distributed by us for any purpose without restriction
Content and Liability Disclaimer
Cincinnati Bell is not responsible and shall not be liable for the listings or advertisements contained in its Web Sites, and those listings or advertisements may include technical inaccuracies or typographical errors notwithstanding our efforts to eliminate them. We do not check for licenses, with respect to licensed professions or trades, prior to publishing advertisements and we do not assume the responsibility of monitoring the use of trademarks, certifications, copyrights, or other rights of third parties. Cincinnati Bell may make improvements and/or changes in the products, services, and/or programs described in these materials at any time without notice. The materials on Cincinnati Bell Web Sites are provided to you free of charge, "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. IN NO EVENT SHALL ANY CINCINNATI BELL COMPANY BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE, OR DATA WHETHER BROUGHT IN CONTRACT OR TORT, ARISING OUT OF OR CONNECTED WITH ANY CINCINNATI BELL WEB SITE OR THE USE, RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM ANY CINCINNATI BELL WEB SITE.
Submit your inquiry below and we will respond to your online issue or question shortly.
If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the last four digits of the account holder's social security number below.
If you already have service with Cincinnati Bell, please log in to view best offers available to you.
We found more than one address in your account. Please select the address you wish to get best offers for.
If you already have service with Cincinnati Bell, please log in.
Please enter the address where you would like to receive service.
We found more than one street that matches the street name you entered. Please select your street from the list displayed.
Please enter the address to check Fioptics availability.
Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
With the best calling features available.
Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in Cincinnati Bell Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
The address you entered was not recognized or not found in our service area. Please re-enter your address using the following tips:
Already have Fioptics Services? Log in to get customized information on your service.
Or select your services from images below for more information. If you are unsure of your service, please log in above to receive information for your account.
Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here.